OFFICE EXPRESS HELP ASSISTANT

Professional Software for Professionals

 

Technical Information

Office Express, Here Today... Ready for the Future!

Operating System Requirements

Microsoft® Windows® 2000 Professional

Microsoft® Windows® 2000 Server

Microsoft® Windows® 2000 Advanced Server

Microsoft® Windows® 2000 Datacenter Server

Microsoft® Windows® XP Home Edition

Microsoft® Windows® XP Professional

Microsoft® Windows® Server 2003 family

Note: On all these systems, Microsoft® Internet Explorer 5.01 or later and Microsoft® Windows® Installer 2.0 or later are also required.

Additional Software Requirements

Microsoft Data Access Components (MDAC) 2.6 or later

            Note:  When you installed Office Express the latest versions of MDAC were automatically installed.

Microsoft Internet Information Services (IIS) 5.0- XP Professional only

Hardware Requirements

Required Processor: Pentium 133 MHz
Recommended Processor: 2Ghz

Required RAM: 128 MB
Recommended RAM: 512MB

Required HD: 10 Gig
Recommended: 20 Gig+

Video: must be run at 1024 x 768 or higher

CD Player to install software

Additional Recommended Hardware

Devices for backing up:

For ease of use, if using CD's the CD should be formatted so it acts as a disk drive. Programs like In-CD allow for this. Office Express has settings that will backup the data automatically to the device without the user having to "burn" a CD. The ideal situation would be to have at least two of the following four:

1. a USB 256MB Jump Drive (also known as a memory stick) . This device can be easily stored in a safe place.

2. a CD burner with a CD formatted to act like a disk drive. Obviously the CD can easily be stored in a safe place.

3, another computer connected to a network. Fast and easy to back up to.

4. an external USB hard drive. If only used for backing up Office Express' data files a bit of overkill.

The external concept becomes even more important if the computer is also being used to connect to the internet. Having backups that can be stored off the internal hard drive will help protect in the case of a destructive virus.

Update Windows Frequently

Make sure to install the latest service packs and critical updates.  The easiest way to make sure that you have all the proper patches is to visit Windows Update at http://windowsupdate.microsoft.com.  When you go there, click on "Product Updates".  The first time you visit, you will be asked to install a small plugin into your web browser.  Accept this and then the system will scan your computer to see what updates you need.  Don't worry, no information is being transferred to Microsoft.  You'll then see a huge list of potential updates.  The ones you really need to pay attention to are in the "Critical Updates and Service Packs" section.  Check the appropriate boxes and hit "Download".  The updates will then be installed automatically.  Depending on which updates you install, you may or may not need to restart your computer.  You should visit Windows Update at least once a week for all your computers running Windows.

What's on the Installation CD

File                                                Description
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

Microsoft

MDAC_TYP                                    The Microsoft Data Access Components 2.8
SetupVSdotNet(1)                           The Microsoft .NET framework. This must be installed first.
VFPODBC                                     Visual Foxpro ODBC driver. You might need this if converting from Clip
xpsp1a_en_x86                              XP Service Pack 1a
msrdpcli                                         The Microsoft Remote Desktop
WindowsXP-KB829558-x86-ENU      Microsoft Jet Database Engine service pack 8 for XP
Windows2000-KB829558-x86-ENU   Microsoft Jet Database Engine service pack 8 for Win 2000
odbc_net                                        ODBC .NET Data Provider
  
Office Express and Utilities

Autorun                                           automatically starts the setup process when CD is inserted.
Barcode39                                       the bar code font used for workorders/ route sheets
Office Express.msi                           the Office Express installer package
Setup.exe                                        the Setup program that installs Office Express
Setup.ini                                          the information file needed by setup.exe
OfficeExpress.ico                             the program icon.
XpressRemote                                  program used for remote support.
StartupSetup                                    utility that lists all programs that are loaded when your computer starts.


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