OFFICE EXPRESS HELP ASSISTANT

Professional Software for Professionals

 

Office Express Basics

  • NOTE: In the beginning take the time to go step-by-step. It will allow you to learn Office Express more quickly.
  • The Office Express Main Menu

    The page describes all the options in the Office Express menu system

    Office Express' Home Page

    This is the main screen you will see when you first start Office Express. Office Express’ Home page gives you access to all of Office Express’ features.

    The Home Page Express Features

    This is the main screen you will see when you first start Office Express. Office Express’ Home page gives you access to all of Office Express’ features.

    The Office Express Concept

    This section gives you a general walk through of how Office Express works and discusses concepts you should understand to begin to use Office Express.

    Using Office Express for the First Time

    This section discusses various settings and overhead information you will define before jumping into inserting your customers.

    Defining Your Job File

    You will need to define your list of services to Office Express. You will be shown how to do this in this section.

    About Customer Categories

    Every customer you add must be assigned to a category. This section describes categories and their importance.

    About Job Codes

    All items that effect a customers balance are assigned a code. This section describes the different codes use by the system.

    Inserting Customers

    This section will guide you through the steps necessary to insert customer data.  

    Using the Office Express Assistants

    The Office Express Assistants make using the software easier and faster.

    Viewing your Customers from the Customers Page

    The Customer Page allows you to do many things with your customer data. This section describes the features available to you.

    Creating Customer Templates to Speed Things Up

    Customer Templates remove the repetative typing when insert customers and scheduling jobs.

    Scheduling Work for your Customers

    Scheduling work is the back bone of the system. This section will show you how to set up each job scheduled for your customers.

    Using the Express Scheduling Feature

    The Express Scheduling Feature allows you to schedule customers by job. The previous section Scheduling Customer Work scheduled jobs by customer.

    Defining Customer Contracts

    This page shows you how to define contracts for your customers.

    Shortcuts to Help You Schedule Jobs

    Scheduling customer jobs is the most time consuming feature in the beginning. This page shows you shortcuts that will help speed up the process.

    Customers that need to be Called in Advance

    This page shows you how to schedule customers who you are required to call in advance.

    Marking Jobs as Completed after they have been Scheduled

    Completing your scheduled work is the link that will allow you to automate you customer invoicing. This section will show you how to “tag” scheduled jobs as completed.

    Entering Customer Payments and Entering Completed Jobs that were not Scheduled

    This section shows you how to enter customer payments and how to enter work you completed that you did not schedule.


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